This Privacy Statement explains how we collect, use, store, and protect your personal information when you access our website or use our services. By using this website, you agree to the terms described in this statement. If you do not agree, please discontinue the use of the website immediately.
1. Information We Collect
We may collect the following types of information:
1.1 Personal Information
- Name, email address, phone number, and other details submitted through forms or inquiries.
1.2 Technical Information
- IP address, device type, browser information, access time, and pages visited.
1.3 Usage Data
- Interactions with training modules, resources, and accessed content.
1.4 Optional Information
- Additional details voluntarily provided during consultation requests, feedback submissions, or service registrations.
2. How We Use Your Information
Your information may be used for the following purposes:
- To process inquiries, registrations, or service requests.
- To deliver training, guidance, and digital resources.
- To improve website functionality and user experience.
- To provide customer support and respond to feedback.
- To send updates, notices, or relevant communications when consented.
We do not sell, rent, or trade your personal information.
3. Legal Basis for Processing
We process personal data based on one or more of the following legal grounds:
- Your consent.
- Execution of service agreements or requested activities.
- Compliance with legal requirements.
- Legitimate business interests such as service improvement and security.
4. Data Protection and Security
We implement reasonable administrative and technical safeguards to protect your information from unauthorized access, misuse, loss, or disclosure. While we take data protection seriously, no digital transmission method is entirely secure, and we cannot guarantee absolute security.
5. Data Sharing
Your information may be shared only when necessary:
- With trusted service providers who assist in operations (under confidentiality obligations).
- When legally required by regulatory or court authorities.
- To prevent misuse or protect company rights.
We do not share personal data for advertising or commercial resale purposes.
6. Data Retention
We retain personal data only as long as required to fulfill the purpose for which it was collected or as required by law. Once no longer needed, the information will be securely deleted or anonymized.
7. Your Rights
Depending on applicable laws, you may have the right to:
- Access your personal data.
- Request correction or deletion.
- Restrict or object to data processing.
- Withdraw consent at any time (where processing is consent-based).
To request any of the above actions, contact us using the details provided below.
8. Cookies and Tracking Technologies
Our website may use cookies or similar technologies to enhance user experience, monitor performance, and provide relevant content. You may control cookie settings through your browser preferences. Disabling cookies may affect website functionality.
9. Third-Party Links
The website may contain links to third-party platforms. We are not responsible for the content, data protection practices, or policies of external websites. Users should review third-party privacy policies separately.
10. Updates to this Privacy Statement
We may update this Privacy Statement when necessary. Any revisions will be published on this page with the updated effective date. Continued use of the website after changes indicates your acceptance of the revised policy.
11. Contact Information
If you have any questions or concerns regarding this Privacy Statement or your personal data, please contact us at:
Email: info@kingheaven.com
Phone: +34 653 55 41 76
Support Office Address: Camino del Higueral, Spain